This article was originally published in Mumbai Mirror. You can read the full piece here.
Bharat Sanchar Nigam Limited (BSNL), which was formed 20 years ago, has more than 12 crore customers – 10 percent of all the telecom subscribers in the country. In landline connections, it has nearly half of the two crore landline customers in India. Telecom may be lucrative business, but as a company BSNL has been bleeding.