Will the new e-commerce rules really favour consumers? | The Hindu Parley podcast
In June, the Union Consumer Affairs Ministry came out with a list of proposed amendments to the Consumer Protection Act of 2019. These include appointment of a Chief Compliance Officer and a Resident Grievance Officer, provisions of fall back liability, registration of e-commerce entities and seeking an end to flash sales. The Centre claims that these amendments try to rein in unfair trade practices adopted by e-commerce companies and intend to take care of the interests of consumers. But not everyone agrees.
Anupam Manur talks about this in The Hindu Parley Podcast. The podcast can be found here
Excerpts of the conversation (Paywall) appeared as an article here